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At Mercury Immigration Consultants (“Mercury Immigration,” “we,” “our,” “us”), we value your privacy and take appropriate measures to protect any Personal Information you share with us. This Privacy Policy Statement outlines how we handle your Personal Information when you use Mercury Immigration Consultants Services. By using our services, you agree to the terms of this Privacy Policy Statement, which may be updated from time to time. This policy applies exclusively to www.mercuryimmigration.com.au
If you have any unresolved privacy or data use concerns, please contact us at info@mercuryimmigration.com.au. -
Compliance with Australian Law
Mercury Immigration Consultants adheres to the legal framework set forth by the Australian Legislature concerning the collection, use, and retention of personal data, as outlined in the Privacy Act 1988, and allied laws. We are committed to following the Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. -
Children’s Online Privacy Protection
We do not knowingly collect Personal Information from users under the age of 13. Information Recorded and Use
- Personal Information: During the inquiry process, we may request your name, email address, and phone number. We use this information to inform you about new services, releases, upcoming events, and changes in our Privacy Policy Statement.
- Third-Party Information: As part of using Mercury Immigration Services, you may provide us with third-party personal information (names, email addresses, phone numbers, and physical addresses) to fulfill your requirements. We do not share this information for promotional purposes or use it without your explicit consent.
- Testimonials: We may post user testimonials on our website with permission from users but are not responsible for the Personal Information users choose to include in their testimonials.
- Usage Details: We record usage details such as time, frequency, duration, and pattern of use to enhance your experience with Mercury Immigration Services.
- Contents of Your User Account: We store and maintain files, documents, emails, and other data in your user account. Data backup is performed to prevent data loss due to errors or system failures. Your data may be retained to comply with legal obligations, resolve disputes, and enforce our rights. We assure you that the contents of your user account will not be disclosed to anyone, except as specified in this Privacy Policy Statement and Terms of Service.
- Payment Information: For services requiring payment, we request credit card or payment account information, which is used solely for processing payments. Your financial information will not be stored by us.
- Visitor Details: We collect information such as Internet Protocol (IP) address, browser type, language, referring URL, and more for website analysis and improvement. -
Cookies and Other Tracking Technologies
We use temporary and permanent cookies to enhance your experience on our website. By selecting ‘keep me signed-in,’ a permanent cookie will be stored to maintain your login preferences. You may opt out or manage cookies in your browser settings.
- Third-Party Tracking: We use technologies like cookies and scripts from partners, affiliates, and service providers for site analysis and demographic information gathering. Your IP address may be collected, but no Personal Information is stored.
- Behavioral Targeting/Re-Targeting: Third-party partners may use cookies to provide you with interest-based advertisements. You can opt out but may continue receiving generic ads on other websites. -
Links from Our Website
Our website may contain external links. Please verify the privacy practices of such sites, as we are not responsible for their use of information. -
Sharing Information
- Affiliates and Service Providers: We may share your Personal Information with affiliates, resellers, service providers, and business partners solely for providing Mercury Immigration Services. We ensure they comply with this Privacy Policy Statement.
- Legal Disclosure: We may disclose information to comply with legal obligations, protect safety, or cooperate with law enforcement. -
Security Measures
We employ industry-standard data collection, storage, and processing practices to protect Personal Information from unauthorized access, alteration, or destruction. -
Your Choice in Information Use
You can opt out of receiving non-essential emails. Essential transactional emails will continue. -
Accessing, Updating, and Removing Personal Information
You can access, update, or remove Personal Information through your user account or by contacting Customer Support Services. -
Investigation of Illegal Activity
We may provide access to your information for investigating suspected illegal activity or violations of our terms and conditions. -
Enforcement of Privacy Policy
We regularly review and adhere to this Privacy Policy Statement. If you have concerns, please contact Customer Support Services. -
Notification of Changes
We will notify you of significant changes to the Privacy Policy Statement through email at least 30 days in advance. -
Blogs and Forums
The information posted in public forums is publicly available. Use caution when disclosing Personal Information in such spaces. -
Contact Us
For questions or concerns about this Privacy Policy Statement, contact us at info@mercuryimmigration.com.au. -
Processor Disclosure
This certification covers the collection, use, and disclosure of information collected through our website and services. Your rights to access, correct, amend, or delete Personal Information can be directly addressed by contacting Mercury Immigration Consultants. We retain data for as long as needed to provide our services and comply with legal obligations. -
Data Transfer to Third Parties
We may transfer Personal Information to third-party service providers who assist us in providing Mercury Immigration Services. Such transfers are governed by this Privacy Policy Statement and service agreements.
